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How Do You Handle Problems?

A great way to measure how you performed this year is to take a look back at what went wrong along the way. Were there many emergencies? What failed and how did you handle that situation? Were you prepared? What could you have changed that would have resolved the problem easier?

Sometimes these aren’t easy questions to answer. Some problems, like the bus riser explosion we had this year, are too big to solve alone. And some obstacles can arise even after you’ve completed your task to the best of your ability.

For instance, say you’ve successfully completed your troubleshooting, found the cause of your problem, and know exactly how to fix it. But you don’t have the breaker, fuse, or wire needed in stock to actually fix the issue. This would be a fault in preparation, not your job performance.

The truth is, there really isn’t a “one size fits all” solution when it comes to electrical maintenance. There’s always the unexpected. But with that in mind, we can also find our starting point to create your unique solution. If you learn as much as you can about the maintenance needs and trends of your facility, you will notice patterns and begin to develop a much smoother system for your preventative maintenance. Corrective maintenance will also be less frequent, and you will begin to see pockets of opportunity in your schedule to use on improving your facility.

Now, I’m not saying that this will prevent the unexpected from occurring, but if you can picture yourself being readily available in the event of an emergency, having the equipment and materials available to respond accordingly, and not needing to worry about juggling a busy maintenance schedule, you’d feel more confident about your job performance. The bottom line here is that having the right resources available is just as important as the knowledge necessary to identify and resolve the problem you’re facing.

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